Shipping Policy

  • We offer free global shipping via FedEx / DHL / UPS.
  • Order now to receive in 5-7 days.


  • We use FedEx, DHL, or UPS's Priority service for deliveries to the Rest of World.
  • We prepay all customs duties and taxes.
  • All orders must be signed for upon delivery.
  • We ship all orders from our Hong Kong SAR warehouse, due to no tariff charge compared to Japan. Our Hong Kong warehouse is located at: 100 Texaco Rd, Tsuen Wan, Hong Kong.

Shipping Status

As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.

If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.

Item not received:

If you have successfully placed an order and still have yet to receive it while the tracking status shows it has been delivered we recommend that you contact the courier to locate your shipment. If the problem persists, please email us at

Tax and shipping charges are calculated at the check out stage.

For additional inquiries: